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Shipping Policy
At Ultimate Diving Gear, we aim to make your shopping experience as seamless as your next dive. We understand the excitement of preparing for your underwater adventures, so we ensure your gear arrives quickly, safely, and hassle-free. Below are the details of our shipping policy, designed to provide clarity and confidence as you place your order with us.
Free Shipping
We offer free standard shipping on all orders over $49.99. Whether you’re picking up your first set of diving essentials or upgrading to the latest gear, we want to make sure you get what you need without worrying about extra costs.
Flat-Rate Shipping
For orders under $49.99, a flat shipping fee of $5.99 will apply. This rate ensures that even smaller purchases are delivered efficiently, allowing you to receive everything from dive accessories to small upgrades at a reasonable cost.
Processing Times
Orders are typically processed within 1-2 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information so you can keep an eye on your gear’s journey from our warehouse to your door.
Shipping Times
Delivery times may vary depending on your location, but standard shipping generally takes between 3-7 business days. We strive to get your diving gear to you as quickly as possible so you can start preparing for your next dive adventure.
Expedited Shipping
For those in need of their equipment faster, we offer expedited shipping options at an additional cost. If you’re gearing up for a last-minute trip or need your diving essentials right away, please contact us at [email protected] to explore faster delivery solutions.
International Shipping
At this time, we are only offering shipping within select regions. If you’re outside our current shipping zones and are interested in our products, please feel free to reach out to us for further assistance or to inquire about future availability.
Lost or Damaged Shipments
Your satisfaction is our priority. If your order arrives damaged or does not arrive at all, please contact our customer support at [email protected]. We’ll work with you to resolve the issue, whether by sending a replacement or providing a solution to ensure you get your gear as soon as possible.
Order Modifications
Need to make changes to your shipping address or order details? Please contact us immediately at [email protected] after placing your order, and we will do our best to accommodate your request before the order is shipped.
At Ultimate Diving Gear, we’re committed to ensuring that your shopping experience is as smooth as the underwater explorations you’re preparing for. Dive with confidence, knowing that your gear will arrive ready for your next adventure!